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The client experience

Working with us feels completely different.

From day one you get a private client portal, a direct line to the founders, and a process built on zero surprises. Here's exactly what that looks like.

Your dashboard

Your whole project, in one calm place.

The moment your project kicks off, you get a private portal. This is the real thing, not a slideshow.

ohdigital.co/portal

Welcome back, Alex

Here's where your project stands today.

AR
Design phase

Brand & Website Build

May 5 → launching Aug 1

Next up

Homepage design review

Join

2

To-dos for you

1

Awaiting approval

1

Open invoices

12

Files shared

What's inside

Built to keep you in the loop.

Live project timeline

Watch your project move phase by phase in real time, so you always know what's done and what's next.

One-click approvals

Review and sign off on designs and deliverables right in the portal. No more buried email threads.

Invoices & payments

Every invoice in one tab, with online payment and a clear schedule tied to milestones.

Your file library

Designs, brand assets, and documents, all organized and a click away whenever you need them.

Meeting notes

Recaps, decisions, and action items after every call, so nothing gets lost or misremembered.

Activity feed

A running log of everything happening on your project. Total transparency, zero guesswork.

How invested we are

A partner in your corner, not a vendor.

24/7 Slack support

A shared Slack channel from day one, with genuine round-the-clock responses. Real answers from the founders, not ticket numbers.

A Monday update, every week

On top of 24/7 Slack, every Monday you get a short written update: what shipped last week, and what's happening this week.

You're never the first to ask

If you're wondering where things stand, we've already failed. Between your portal and our updates, you stay ahead of it.

Direct founder access

You work with Ethan and Trevor directly. No account managers, no hand-offs to juniors.

Senior hands only

The people who pitch your project are the people who design and build it. Always.

A long-term partner

We don't disappear at launch. We stay on to optimize, grow, and keep shipping as your business scales.

How it works

Seven stages. Zero surprises.

Every project moves through the same defined stages, and nothing begins until you've approved what came before.

1

Discovery & Research

We review your onboarding in full, audit 3 to 5 competitors, and define your offer, audience, and the one outcome that matters. Strategy gets pinned in your Slack channel before anyone touches a layout.

You get: Brand notes, competitor insights, and messaging angles

2

Strategy & Structure

Approval gate

We lock the single primary goal of the site, build the sitemap, and map every page's intent and calls to action.

You approve the structure before we write a word.

You get: Sitemap and page-by-page structure

3

Copywriting

Conversion-focused copy written around your audience, offer, and objections. Headlines, subheads, body, and CTA placement, page by page.

You get: Full website copy draft

4

Design

Approval gate

Wireframes first, to lock layout and hierarchy, then high-fidelity visual design in your brand. All in Figma.

Wireframes are signed off before visual design begins.

You get: Wireframes, then polished designs

5

Development

We build in your CMS: fast, fully responsive, and SEO-ready, with a staging link so you can watch it come to life.

You get: A live staging site link

6

QA & Revisions

Approval gate

Cross-browser and mobile testing, every form and link checked, and speed tuned until it's razor sharp.

Your written go-ahead is required before launch.

You get: A tested, polished staging site

7

Launch & Handoff

Domain, SSL, and final backups, then we go live and walk you through everything so you own it with confidence.

You get: Live site, admin access, and a handoff walkthrough

Approval gates

No stage starts until you've signed off on the one before it.

Two feedback rounds

Consolidated feedback per phase, so changes never drip in endlessly.

Focused scope

Big new ideas become their own phase, so your launch never slips.

Ready to experience it for yourself?

Book a free intro call and we'll walk you through exactly how your project would run.